Privacy Policy

Last updated: January 2025

SixPines Products Inc (“we”, “our”, “us”) operates hardware products, accessories, and supporting software applications including but not limited to BloomSense, PoolSense, Omnise, and related websites. We are committed to protecting your privacy and handling your information in a responsible, transparent manner.

1. Information We Collect

We may collect the following types of information:

Information you provide: email address, support requests, or feedback.
Device data: limited technical information such as device model or OS version.
Usage data: anonymous app interactions for analytics and product improvement.
No sensitive personal data (health, biometrics, financial data) is collected.

2. How We Use Your Information

To operate, maintain, and improve our apps and services.
To respond to customer support inquiries.
To analyze usage trends to enhance user experience.
To comply with applicable legal requirements.

3. Sharing of Information

We do not sell or share personal data with third parties for advertising. We may share limited data with:

Service providers assisting with analytics or cloud hosting.
Authorities, only when legally required.

4. Data Retention & Security

We retain only the data necessary to provide our services and protect user security. We use reasonable technical measures to safeguard information, although no method is completely secure.

5. Children’s Privacy

Our products are not directed toward children under 13. We do not knowingly collect personal information from children.

6. International Users (Canada & USA)

Your information may be processed in the United States or Canada. By using our services, you consent to this processing.

7. Your Rights

Depending on your region, you may request:

Access to the information we hold about you
Correction or deletion of your data
Stopping certain types of processing

You may contact us to make these requests.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

Email: support@sixpinesinc.com
Company: SixPines Products Inc
Region: North America